Customized service and Rush order are available.

*** Customers need to know :

All of the dresses don't come "on the shelf"（Our Dresses are all custom-made）.We strongly recommend you to select "Custom Made" to ensure the dress will fit you when it arrives. .

This dress could be custom made, there are no extra cost to do custom size and color.

If the color box is not in your requirement, please check the color chart When you choose color name, please leave us a message that which color that you want.

Size: standard size or custom size, if dress is custom made, we need to size as following

Bust______ cm/inch

Waist______cm/inch

Hip:_______cm/inch

Height with Shoes :_______cm/inch ( height is from your top head to your toe,with shoes)

Height without Shoes :_______cm/inch

Your event date :_______

Shipping time : rush order within 15 days to arrive you (but we need charge you extra $30 for rush .usually need 2-3 weeks .Tailoring Time: 1-2 weeks.Shipping Time: 3-7 days .Total Time: 2-3 weeks.if you are urgent to get the dress please note me in advance .

Shipping Way: by UPS or DHL or some special airline.

Custom taxes

Except Unite States, most buyers need to pay customs taxes, in order to save cost for you, we have marked around $30-40.00 on the invoice, then you just pay less taxes, please note that it's express help customs collect this payment, it is not shipping cost, as shipping cost has already paid before sending.

Our advantage:

Our goal is to provide complete one stop shopping for all brides, bridesmaids and all special occasion events. We strive to provide you with the most current selection, the most complete size range (Us size 2 to 24W, custom size), the best prices and the largest variety of styles. Please just assure it and we will make a perfect dress for your big event!

HOW MUCH DOES SHIPPING COST?

Shipping costs vary depending on the shipping destination and the number of items that you purchase. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. The shipping cost will automatically update and display in your total costs.

WHERE DO WE DELIVER?

We provide worldwide shipping.

HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?

On average, merchandise is produced and shipped from our facility 5-7 business days after purchase. Standard shipping/transit times apply (5-10 days for domestic and 7-15 days for international).

CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?

We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?

Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.

WILL I BE CHARGED VAT TAXES?

Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.

Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country's customs policies.

• If you're not 100% satisfied, let us know and we'll make it right.
• We strive to provide you with the best shopping experience possible. If for any reason you are not satisfied with your purchase, you can return it within 7 days of the delivery date for a refund or exchange.
  • To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Please note that certain items, such as personalized or custom-made products, are not eligible for returns or exchanges.
  • If you have any issues with your product, please contact us at support@tranvanhungluxe.shop and we will do our best to resolve the issue.
  • All products sold on come with a 7 day warranty against defects in materials and workmanship. If you believe your product has a defect, please contact us and we will be happy to help you.